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How to Activate Your New Debit Card

How to Activate Your New Debit Card

When you receive your new ATM/Debit Card and PIN, the card must be activated before it can be used. 

You may activate your card in one of four ways:

1. Through any Bank of Missouri ATM by doing a balance inquiry

2. Through Anytime Access (telephone banking) by following the prompts (1-888-627-6799)

3. Through a merchant by conducting a PIN-based transaction (enter your PIN instead of using your signature).

4. Through Online Banking by following these instructions:

  • Click on "Options"
  • Click "ATM/Debit Cards"
    • A list of debit cards (last 4 digits) and the account(s) associated with each will appear
    • Locate the appropriate card number to activate
    • If the Status column states, “In Process Card Order,” click on the “Activate Box”
    • Click <Submit>
    • The following message will appear, “You have requested the following ATM/Debit updates. These updates will take several minutes to complete.”
      • The screen will display the last four digits of card, the activation status and account names
    • Click on <Continue> to complete the card activation
    • The system will return to the ATM/Debit Card screen and the Status should be Active.

Additional Information

If you receive a new card, but cannot wait for the PIN to arrive (in a few days), the card may be used for signature-based transactions only. The card will still need to be activated prior to use:

  • Through Anytime Access (telephone banking) by following the prompts (1-888-627-6799)
  • Through Online Banking by following the instructions above

When the PIN is eventually received, you must activate the PIN:

  • Through any Bank of Missouri ATM by doing a balance inquiry
  • Through a merchant by conducting a PIN-based transaction (enter your PIN instead of using your signature).

If you need further assistance please use our convenient online form to contact us, or call us at 888-547-6541.