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Website Survey

Please help us improve our website! 

The Bank of Missouri continuously strives to improve our website in order to meet your needs to the fullest.  Could you please take just a few minutes to answer the questions below?  Your privacy is guaranteed and your responses in this survey will be kept anonymous. 

Your responses are very important to the success of this research study that we are conducting in conjunction with students in the Intro to Business Research course at Southeast Missouri State University.  We genuinely appreciate your time and help!

Surveys

Help Us Improve Our Website by Taking Our Survey.

Th Bank of Missouri's website is my primary method of contact with The Bank of Missouri.

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I find The Bank of Missouri's website to be visually appealing.

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For the most part, I believe that The Bank of Missouri's website is up to date.

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The interactive nature of internet banking information makes it ideal for my needs.

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Overall, The Bank of Missouri's website content is extremely useful and all features serve a distinct purpose.

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It is easy to navigate from one tool to another on the current website.

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I can easily communicate with The Bank of Missouri through the website.

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Most often, I am able to find information on the website about the different branches of The Bank of Missouri without any problems.

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Overall, I am satisfied with The Bank of Missouri's website.

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How often do you use internet banking on The Bank of Missouri's website?

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How often do you use Bill Pay on The Bank of Missouri's website?

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How often do you use the "Contact Us" form on The Bank of MIssouri's website?

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How often do you use the financial calculators on The Bank of MIssouri's website?

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How often do you use the "News & Events" page on The Bank of Missouri's website?

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How often do you use the "Jumpstart Online Account Application" for starting the account application process online?

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How often do you use The Bank of MIssouri's website to reorder checks?

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How often do you use The Bank of Missouri's mobile banking services?

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How often do you use the mortgage calculator on The Bank of Missouri's website?

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In general, I would find information about investment management or trust services on The Bank of Missouri's website to be helpful.

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Including national financial news would make The Bank of Missouri's website more appealing.

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Interest rates (for checking accounts, savings accounts, CDs, etc.) posted on the website are of interest to me.

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Including information about local community events on the website would give The Bank of Missouri's website a more "hometown" feel.

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I think a "Community Events Calendar" would be beneficial to current and potential Bank of Missouri customers.

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Navigation on the website is easy to follow.

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Overall, I think that the aesthetic appeal of the website is professional.

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I would find information about retirement planning on The Bank of Missouri's website to be helpful.

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I would like to see more information regarding small business banking on the website.

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What retirement planning tools on our website would be most helpful to you? Please describe in your own words.

If you are a small business owner, or are planning to start your own business, what tools would you find helpful on the website? Please describe in your own words.

Almost done! Please indicate which products or services you originally learned about by using The Bank of Missouri's website.

Please select the age group that applies to you.

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Other Comments/Suggestions:

Please provide any comments or suggestions you might have:
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